SAP SD OTC S4HANA

• Investigate and resolve system issues: Work with business users to gather requirements, create change plans, and define test plans for system fixes and enhancements.
• System configuration: Implement approved changes, write functional specifications, coordinate with developers, and perform testing.
• User acceptance testing: Ensure business users test and approve changes before implementing them in production without disrupting existing functionality.
• Validate changes: Confirm that system changes meet business requirements and that new processes work effectively.
• Documentation: Maintain documentation for system changes, including configuration, process design, business procedures, and training materials.
• Monitoring: Perform activities like IDoc and batch job monitoring to ensure systems and interfaces function properly.
• Collaboration and validation: Work with the technical team to validate system upgrades, updates, and refreshes on schedule.
• Knowledge transfer: Ensure readiness to support new solutions and functionalities through scheduled knowledge transfer activities.
• Task completion: Complete assignments accurately and on time, following approved procedures. Provide accurate plans and schedule work accordingly, provide status updates, identify potential issues, and ensure task completion.

Qualification
Primary Process / Technical Skills
• Order Management, Pricing Management, Logistics Execution, Logistics Execution, Billing (including Electronic-Invoicing), Global Trade Services, Electronic Data Interchange
Secondary Business Process
• Account determination and Finance postings, LocalizationTechnology
• SAP S4 HANA, SAP NFe, SAP GTS, FIORI, ServiceNow