Delivery Walkers - No Work Experience Required
Manila, National Capital Region
Posted more than 30 days ago
- Company:
- Metro Courier Inc.
- Company Description:
- Metro Courier, Inc. (A member of Lazada Group) Launched in 2012, Lazada is the number one online shopping and selling destination in Southeast Asia – present in Indonesia, Malaysia, the Philippines, Singapore, Thailand and Vietnam. As the pioneer of the eCommerce ecosystem in Southeast Asia, Lazada helps more than 80,000 local and international sellers as well as 2,500 brands serve the 560 million consumers in the region through its marketplace platform, supported by a wide range of tailored marketing, data, and service solutions. With over 80 million SKUs available, Lazada offers the widest range of products in categories ranging from consumer electronics to household goods, toys, fashion, sports equipment and groceries. Focused on delivering an excellent customer experience, it offers multiple payment methods including cash-on-delivery, comprehensive customer care and hassle-free returns through its own first- and last-mile delivery arm supported by 80+ logistics partners. Lazada Group is majority owned by Alibaba Group Holding Limited (NYSE:BABA).
- Contract Type:
- Full Time
- Experience Required:
- No Experience
- Education Level:
- Senior High School
- Number of vacancies:
- 200
Job Description
OVERALL JOB PURPOSE
Sort, deliver and pick up parcels for a specific courier route, in the most efficient and cost-productive manner, whilst providing a professional inter-face and image to customers and the general public.
DUTIES & RESPONSIBILITIES
Customer
-Attend to customer need at all times in a professional, friendly and courteous manner.
-Parcel handling and delivery is to meet SLA agreed between MCI and the customer
-Provide timely customer feedback to Team Leaders and Supervisor Operations Centre Supervisor
Operations Team Leader and Supervisor
-Inform Supervisors or Team Leaders on all service related issues
-Be accountable and honest and meet performance expectation
-To be able to meet SLA agreed delivery or PU expectation
-To be able to participate in shipment sorting and unloading
-Carry out any task that is required by his or her team leader or superiors from time to time.
Shipment Delivery & Collection
-Deliver without delay all allocated parcels or assign parcels for collection
-Deliver and update using the system provided all the allocated parcels based on the SLA agreed.
-Electronically Record via a scanner (or manually if required) all shipment process activities.
-Ensure all cash transactions resulting from the delivery or collection of parcels will be remitted to the prescribe partners within the agreed time.
-Perform duties professionally and courteously in line with Company image with respect to all road users
-Ensure the security and integrity of all parcels whilst in his/her care
Administration
-Reconcile all non-delivered parcels and ensure closure of runsheet.
-Provide accurate and complete paperwork records for shipment movement and any financial transactions
QUALIFICATIONS
-At least 1-2 years working experience in Logistics/Hub, working experience in courier working environment would be an advantage but not required
-Ability to work early morning shifts
-Knowledge and experience with methods pick up and delivery
-Knowledgeable with delivery applications and MS Office is plus
-High school graduates are welcome to apply
-Open to field work and 6-day work week
LOCATIONS
-Makati
-JP Rizal
-Mandaluyong
-Ugong Pasig
-Eastwood
-Cubao
-Pasay
-Adriatico
-Muntinlupa
-Tuktukan
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