Non-Voice/Voice - Dayshift - Beginner Friendly

Marikina, National Capital Region

Posted 5 days ago

Company:: Caldwell Communications
Company Description:: With 30 years of customer service experience, Caldwell Communications is one of the leading BPO companies in the world. We got here by adhering to a set of core values.
Contract Type:: Full Time
Experience Required:: No Experience
Education Level:: Senior High School
Number of vacancies:: 400

Job Description

Are you thrilled about delivering outstanding customer service? We're looking for a vibrant Hotel Reservation Agent to join our team.

If you're a high school graduate (Old curriculum) or an ALS graduate with a passion for helping people, can communicate well, and are excited about working onsite, this opportunity is for you!

Your Key Responsibilities:

- Assist customers with hotel reservation inquiries and ensure they have a smooth booking experience.
- Provide detailed information about hotel services, room availability, and pricing.
- Resolve customer concerns in a professional and efficient manner, ensuring satisfaction.

Needed Qualifications:

- High School Graduate (Old curriculum) / ALS Graduate
- At least 18 years old and above
- Good communication skills
- Can work onsite

Perks You'll Enjoy:

- HMO, Night Differential Pay, Rice Allowance, Paid Leaves, Holiday and OT Pay
- Mental Wellness Program Starting Day 1
- Free Medical Insurance upon regularization (including common law partners)
- Insurance Coverage Starting Day 1
- Government Mandated Benefits, 13th Month Pay

Ready to Elevate Your Career?

If you're a dedicated professional ready for a new challenge, we invite you to be part of our team. Hit the "Apply Now" button.

Join us in creating exceptional experiences for our clients. Let's make a difference together!