Customer Service Associate
Makati, National Capital Region
Posted 15 days ago
- Company:
- JKILC
- Company Description:
- JK International Language Center (JKILC) was established in March 2014, inspired by a Japanese businessman who has been in the ESL industry for almost 10 years. JKILC specializes in providing easy-to-understand English Lessons.
- Contract Type:
- Full Time
- Experience Required:
- 1 year
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 1
Job Description
Position: Customer Service Associate
Industry: BPO Company
Location: Makati City
Work Set up: Work On Site
Salary: Php 40,000 - Php 50,000
Work Schedule: Shifting
Requirements:
Open for undergraduates
At least 2 years of Customer Service experience iniGaming or Online Casino Companies.
Willing to attend face to face interview once requested.
Willing to work on site.
Willing to work in a shifting schedule
Responsibilities:
Responding to consumer inquiries by phone and/or live chat
Updating and maintaining client accounts
Answering consumer complaints, identifying the root of the problem, and choosing and outlining the best remedies
Gathering and evaluating consumer input to enhance services.
Other task as assigned
Recruitment process: (Online or Face to Face)
Initial Interview
Second Interview
Final Interview
Job Offer
