Customer Experience Associate - Retail Account

Sta. Mesa, National Capital Region

Posted 5 days ago

Company:: Caldwell Communications
Company Description:: With 30 years of customer service experience, Caldwell Communications is one of the leading BPO companies in the world. We got here by adhering to a set of core values.
Contract Type:: Full Time
Experience Required:: No Experience
Education Level:: Senior High School
Number of vacancies:: 60

Job Description

Are you passionate about helping customers and making their experience great? We’re looking for a Customer Service Representative to join our team in Sta. Mesa, Manila, supporting a Retail account.

Your Key Responsibilities
Deliver excellent customer service to retail clients
Respond to questions and resolve concerns in a friendly, professional way
Make sure each customer has a smooth and satisfying experience

Needed Qualifications:
High School (Old Curriculum) or ALS graduate
Willing to work onsite
Strong communication skills

Perks You’ll Enjoy:
Paid time off
HMO with coverage for 2 dependents
Paid training sessions
13th month pay
Company-sponsored trips and team retreats

Ready to Elevate Your Career?
If you’re ready to take the next step in your career, we’d love to have you on our team. Click “Apply Now” and let’s get started!