OTC Delivery Manager

Ninoy and Cory Ave, Brgy. Triangulo, Camarines Sur
Posted 2 days ago
Company:
Nityo Infotech Services Philippines Inc.
Company Description:
Nityo Infotech Corporation is the fastest-growing global IT Services & Solutions Company; headquartered in New Jersey, USA. Our services span from Application Management Outsourcing, Packaged Application Services, Remote Infrastructure Management, Product Development, and Support to higher value-added offerings, including Managed Platform and Product Engineering Services.
Contract Type:
Full Time
Experience Required:
More than 10 years
Education Level:
Bachelor’s Degree
Number of vacancies:
1

Job Description

- Order Management:- Overseeing the order processing cycle to ensure timely and accurate order entry and fulfillment.
- Collaborating with sales, logistics, and supply chain teams to resolve discrepancies and improve efficiency.

- Invoicing and Billing:- Ensuring accurate and timely invoicing in compliance with company policies and legal regulations.
- Monitoring invoice generation, distribution, and addressing customer queries or disputes.

- Credit and Collections:- Managing credit limits and payment terms for customers.
- Following up on overdue payments and resolving disputes to maintain cash flow.

- Dispute Resolution:- Handling customer disputes related to orders, invoices, or payments.
- Collaborating with internal teams to resolve issues promptly.

- Process Improvement:- Identifying inefficiencies in the OTC process and implementing solutions to enhance productivity.
- Driving automation initiatives to streamline operations and improve accuracy.

- Team Leadership:- Leading and mentoring teams to achieve operational objectives.
- Tracking and reporting service performance while ensuring compliance with Service Level Agreements (SLAs).
Salary:
₱93,500.00 Monthly