Customer Service Representative (Healthcare account)
Quezon City, National Capital Region
Posted yesterday
- Company:
- Lexie Staffing and Business Consulting
- Company Description:
- Lexie Staffing & Business Consulting is one of the fastest-growing staffing agencies in the Philippines, established in 2015. With over seven years of in-depth industry expertise, we provide bespoke recruitment services tailored to meet the unique needs of our clients. Our commitment to excellence ensures that service level agreements, contracts, employment methods, and pricing structures align seamlessly with our clients' objectives.
- Contract Type:
- Full Time
- Experience Required:
- No Experience
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 10
Job Description
Location: Bridgetowne Quezon City, Alabang
Employment Type: Full-time
Work set-up: On-site
Job Summary:
We are seeking a dedicated and compassionate Customer Service Representative (CSR) to join our team and support a healthcare client account. As a CSR, you will be the first point of contact for patients, providers, and members, providing exceptional support, resolving inquiries, and ensuring a positive experience. Your role will be critical in delivering reliable and empathetic service while maintaining strict confidentiality and compliance with healthcare regulations.
Qualifications:
• Education: 2nd Year College completer or College graduate
• Experience: 6 months BPO or Customer Service experience, With or without experience (only for College graduates)
• Excellent English communication skills.
What we offer:
• HMO Package
• Life and Accidents Insurance
• 20% Night Differential
• Sign on Bonus
• Free Medical
• 13th and 14th month pay
• Annual increase based on performance