Helpdesk Assistant
Quezon City, National Capital Region
Posted 2 days ago
- Company:
- OrbitSphere PH
- Company Description:
- With a bold vision to revolutionize customer service and a mission to connect people with care, we aim to create meaningful interactions that make a difference. Be heard. Be valued. Be part of something bigger. Join OrbitSphere PH today.
- Contract Type:
- Full Time
- Experience Required:
- No Experience
- Education Level:
- Senior High School
- Number of vacancies:
- 33
Job Description
• Competitive Salary packages
• HMO on the first day
• Bonuses
Job Responsibilities:
• Respond to user inquiries via phone, email, or chat.
• Troubleshoot and resolve technical problems related to software, hardware, and networking
• Document and track issues in a ticketing system.
• Provide basic training and guidance to users on common software and hardware tools.
• Perform routine maintenance and updates on systems as needed
Job Qualifications:
• High school graduates or equivalent, including college undergraduates.
• Prior experience in a related field is desirable but not mandatory.
• Able to work on-site.
• Amenable to attending an on-site interview.
Job Types: Full-time, Fresh graduate
Benefits:
• Health insurance
• Opportunities for promotion
• Paid trainings
• Pay raise
• Company Events
Supplemental pay types:
• 13th month salary
• Bonus pay
Education:
• At least HS graduate (old or new curriculum)
- Salary:
- ₱23,000.00 Monthly