Helpdesk Assistant

Quezon City, National Capital Region
Posted 2 days ago
Company:
OrbitSphere PH
Company Description:
With a bold vision to revolutionize customer service and a mission to connect people with care, we aim to create meaningful interactions that make a difference. Be heard. Be valued. Be part of something bigger. Join OrbitSphere PH today.
Contract Type:
Full Time
Experience Required:
No Experience
Education Level:
Senior High School
Number of vacancies:
33

Job Description

What's in it for you?
• Competitive Salary packages
• HMO on the first day
• Bonuses

Job Responsibilities:
• Respond to user inquiries via phone, email, or chat.
• Troubleshoot and resolve technical problems related to software, hardware, and networking
• Document and track issues in a ticketing system.
• Provide basic training and guidance to users on common software and hardware tools.
• Perform routine maintenance and updates on systems as needed

Job Qualifications:
• High school graduates or equivalent, including college undergraduates.
• Prior experience in a related field is desirable but not mandatory.
• Able to work on-site.
• Amenable to attending an on-site interview.

Job Types: Full-time, Fresh graduate

Benefits:
• Health insurance
• Opportunities for promotion
• Paid trainings
• Pay raise
• Company Events

Supplemental pay types:
• 13th month salary
• Bonus pay

Education:
• At least HS graduate (old or new curriculum)
Salary:
₱23,000.00 Monthly