Customer Service Associate

Pasig, National Capital Region

Posted 21 days ago

Company:: Prime@Technology Specialists, Inc
Company Description:: A manpower and human resource company providing expert services for different positions from rank and file to executives, including sales, back office, and IT.
Contract Type:: Full Time
Experience Required:: No Experience
Education Level:: Bachelor’s Degree
Number of vacancies:: 1

Job Description

• Responsible in handling clients inquiries and concerns pertaining to their healthcare coverage
• Issues outpatient approval codes to accredited hospitals clinics and dentists
• Coordinates with different departments to address clients needs
• Escalates to immediate supervisor cases that needs approval higher authority i.e. urgent cases unresolved complaints priority members
• Performs other tasks assigned by immediate superior

Job Qualification:
• Graduate of any 4-year course; Bachelor’s Degree in Nursing, Medical Science or equivalent would be an advantage
• Fresh / Entry level applicants are welcome to apply
• Ability to multitask while working under minimal supervision
• With high analytical skills and detail-oriented
• Good interpersonal and communication skills
• Willing to be assigned in San Antonio, Pasig and report on-site on a shifting schedule (7:00am-4:00pm or 9:00am-6:00pm)

Apply Now

Report this Job Ad