Manager - Telecoms
Pasay, National Capital Region
Posted 5 days ago
- Company:
- Optimus Exceutive Search Solutions
- Company Description:
- Optimus with its more than 10 years in the Philippine Executive Search industry landscape offers its expertise, network and best practices in human capital recruitment solutions. Our Executive Search professionals will find the best candidates for the specific job in your organization. Our alignment with the Cornerstone International Group means you receive personal attention and the clout of a global organization. We also help professionals and executives build their careers and bridge them to high-value roles in leading organization
- Contract Type:
- Full Time
- Experience Required:
- 5 to 10 years
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 1
Job Description
Identifies technologies and solutions to support the technology road map.
Provide subject matter expertise to related technology disciplines for collaborative projects.
Interact with solution and technology vendors for project services and technology updates among other engagements.
Provide mentoring to IT technician, Telecoms within the functional group
Collaborate with team members to create and develop plans and design of Telecoms Infrastructure to support new projects and enhancements.
Lead proof of concept activities as well as conduct design and performance assessment of customer projects
Performs service testing and benchmarking for IP services and enhanced customer experience
Provide isolation, resolution and tracking for escalated alarms and issues.
Manages recurring problems and creates and/or implements long term solutions
Escalates incidents to vendor for resolution when necessary
Invokes change management process for every changes that needs to be applied on the network
Reviews service network order from IT Technician group and manage the implementation timeline based on the content.
Executes capacity plans and upgrades ensuring high availability and adherence to Telecoms Infrastructure
Plans and executes proof of concept (POC) activities for new network elements integration with close coordination to technology vendors and system integrators.
Manages troubles tickets and ensure resolution within SLA.
Provides assistance via client technical meetings to escalated/recurring concerns.
Provides mentoring to IT Technician, Telecoms team members to enhance team technical skills.
Designs maintenance activities and creation of knowledge base.
Create and maintain detailed work infrastructure diagram and documentation.
Experience Requirement:
At least 5 years of hand-on experience in supporting a large complex data network
knowledge in operating systems and infrastructure technology
Telecoms technologies
Knowledge of enterprise VOIP, PABX and Telecoms Infrastructure including protocols, routing, switching and security
Skills and Attributes:
Problem-solving skills
People management
Motivational and Coaching skills
Continuous Improvement
advanced troubleshooting and technical skills
Other Qualifications
IT Internal process, policies and procedures
Fluent in oral and written English
Tagalog & Japanese speaking is an advantage
Self-motivated
Excellent communication skills and interpersonal skills
- Salary:
- ₱140,000.00 Monthly
