Easy voice account - Customer Service - NO EXP

Cubao, National Capital Region
Posted yesterday
Company:
Orbit Jobs
Company Description:
Join Orbit Jobs, a leader in telecommunications, delivering cutting-edge solutions and exceptional service. As a Telco Specialist, you'll be part of a dynamic team, driving innovation and ensuring top-notch customer satisfaction. Be part of our excellence in the Telco industry!
Contract Type:
Full Time
Experience Required:
No Experience
Education Level:
Senior High School
Number of vacancies:
45

Job Description

Job Summary:

• Provide exceptional customer service via phone calls

• Handle inbound and outbound calls to resolve customer inquiries or issues.

• Maintain a high level of professionalism and customer satisfaction.

Key Responsibilities:

• Answer customer inquiries promptly and accurately.

• Assist with troubleshooting

• Escalate complex issues to the appropriate department or supervisor.

• Maintain up-to-date knowledge of products, services, and company policies.

• Maintain a positive and empathetic attitude toward customers.

Qualifications:

• High school diploma or equivalent (Bachelor’s degree preferred).

• Prior experience in a call center or customer service role (preferred).

• Strong communication skills, both written and verbal.

• Excellent problem-solving skills and attention to detail.

• Proficient in computer use and basic software applications.

Think you’re a great fit for this role? Don’t wait—apply today and show us why you’re the perfect candidate. Click 'Apply Now' to get started!
Salary:
₱24,000.00 Monthly