Senior Systems Engineer

Pampanga, Pampanga

Posted yesterday


Company:: JK Network Services
Company Description:: J-K Network was founded in 2013--- a time when careers for language speakers in the Philippines are just beginning to flourish. Less than a year later, we were awarded by the biggest BPO in the world as their most valued partner for being able to provide a huge number of Bilingual Talents to complete the latter’s Philippine team. In the same year, J-K Network was also able to assist one of the world’s biggest BPO company in putting up their pioneer account of 40 Korean speakers. J-K’s wide network of over 70,000 Bilinguals give companies a lot of chances to arrive to the best profiles under any language, background and expertise. Awards from different firms, and even from the Philippine’s top Job - posting site followed in consecutive years. J-K was recognized for being one of the Philippine’s fastest growing firms and a company with most jobs offered in 2018. Up-to date, J-K has already provided 8500+ jobs to Bilingual speakers of different languages, and has assisted more than 600 international and global firms listed in the Forbes and Fortune 500 list of Global companies. J-K Network is partnered with close to 700 Global and International Firms. This network brings about thousand jobs for different language speakers, from Japanese, Mandarin, Korean, Thai, Vietnamese, Malaysian, Spanish, German, French, Portuguese, Arabic, Italian and other Asian and European Language Speakers. With more than 9 years of expertise in Multilingual recruitment and being one of the pioneers in the industry, J-K Network already has the advantage in finding Bilinguals, jobs that change lives for the better. J-K’s wide network of over 70,000 Bilinguals give companies a lot of chances to arrive to the best profiles under any language, background and expertise.
Contract Type:: Full Time
Experience Required:: 2 years
Education Level:: Bachelor’s Degree
Number of vacancies:: 1

Job Description

COMPANY PROFILE: A BPO company that is world leader in technology consulting and services with a focus on cloud computing, artificial intelligence, cybersecurity, digital transformation, and IT infrastructure management.

Position: Senior Systems Engineer
Company Industry: BPO
Work Location: Pampanga, Philippines
Work Schedule: US Shifts (Shifting Schedule)
Salary: Competitive Php 27,000-40,000 gross
Work Set Up: Onsite

JOB REQUIREMENTS:

Bachelor’s degree in Computer Science, IT, Engineering, or a related field.
2 – 5 years of IT experience, with at least 3 years in networking.
Extensive experience in computer network systems, database administration, and system management.
Hands-on experience with switches, routers, and Cisco devices
Proficiency in reading and creating network diagrams
Experience in Incident Management is a plus
CCNA certification is advantage.
Willing to work shifting schedules and onsite at Clark Pampanga.
Immediate start preferred.
JOB RESPONSIBILITIES:

Serve as the first point of contact for IT Services Support & Operations teams
Resolve first-level incidents and service requests, ensuring IT service availability and continuity
Collaborate with IT Asset Management & Audit teams to improve customer satisfaction
Implement technology migration & system upgrade plans for specific service needs
Perform routine backup activities and ensure redundancy in power, systems, and networks
Troubleshoot and escalate IT service issues, ensuring adherence to service continuity processes
Proactively monitor system availability and optimize network performance
Support network architecture and develop network diagrams as needed
RECRUITMENT PROCESS: (ONLINE)

HR Interview
Technical Assessment
HM Interview
Job offer