No BPO experience - Call Center Agent
Pasay City, National Capital Region
Posted 10 days ago
- Company:
- C-HRSolutions
- Company Description:
- We are a leading business process outsourcing (BPO) company with over 30 years of customer service experience. Headquartered in the Philippines, the company specializes in delivering high-quality services across various industries, emphasizing employee welfare and fostering a culture of duty and collaboration. Caldwell Communications is committed to equality, innovation, and sustainability, actively seeking to make a positive impact on the environment and the communities it serves.
- Contract Type:
- Full Time
- Experience Required:
- No Experience
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 100
Job Description
Accounts that we can offer:
Travel, Sales, Healthcare, Financial, Collections and Telco account
Salary will range
(Newbie): 16,000 - 24,000
(Tenured): 18,000 - 28,000
Jobs Responsibilities:
• Communicates with customer on the phone or by way of written correspondence to deal with concerns.
• Resolves customer issues on the first call/contact whenever possible without having to transfer caller.
• Matching customers’ demands to Clients’ products and solutions and services
• Using settlement and influencing abilities to recover from objections and achieve the customers’ buy-in
• Communicating specific information to internal and external clients and sharing understanding with colleagues
What Do We Offer?
• An open, friendly and professional work environment.
• A professionally and personally rewarding career.
• Opportunities to grow and be promoted within the company.
• Performance incentives and employee perks and benefits.
• Competitive Salary
• 13th Month Pay
• HMO with 3 free Beneficiaries on Day One
• 20% ND Maternity/Paternity Leave
• Opportunity for rapid career growth for Top Performers
• Retirement/Life Insurance for Qualified Staff
• Work-life Balance Processes and Programs
APPLY NOW!
- Salary:
- ₱23,000.00 Monthly
