IT Support Specialist

Angeles City, Pampanga
Posted 6 days ago
Logo HYPER FUTURE E-COMMERCE
Company:
HYPER FUTURE E-COMMERCE
Company Description:
Our goal at Hyper Future E-Commerce is to become the premier destination for online shopping. By leveraging our expertise across major e-commerce platforms such as Amazon, eBay, and AliExpress, we aim to curate a diverse array of products that cater to the unique tastes and preferences of our customers. We are dedicated to growing our team, cultivating a culture of innovation, and continuously enhancing the online shopping journey for everyone we serve. As we work towards this goal, we remain committed to upholding our values of integrity, customer-centricity, and staying at the forefront of technological advancements in the e-commerce industry.
Contract Type:
Full Time
Experience Required:
5 to 10 years
Education Level:
Bachelor’s Degree
Number of vacancies:
3

Job Description

IT support specialists must have bachelor's degree in a related field. Entry-level IT support specialists should have a good understanding of computer systems, network troubleshooting, and various operating systems. Should also be able to communicate effectively with users and internet suppliers to resolve issues. (Preferably came from PLDT/Converge)

IT support Specialist helps users with computer and software issues. The responsibilities include:
- Installing and updating software
- Maintaining and servicing hardware and IT equipment
- Running networks
- Troubleshooting technical problems
- Logging customer or employee queries
- Analyzing logs to identify trends and issues
- Providing technical support, advice, and guidance