Concierge Service Associate

Taguig City, National Capital Region

Posted 7 days ago

Company:: SL Temps Inc.
Company Description:: SL Temps Inc. is a Manpower and Outsourcing service provider catering to the needs of its clients since 2009. We match the right people with the right companies. Using Targeted Selection and Accounts Management systems, we make sure that you are getting competent candidates in the fastest time possible. Our after sales service is proficient in providing you all the comforts you deserve so that you can work more efficiently. We offer our services for One-Time Placement, Project-Based Hiring, Manpower Servicing Contracting, Promotions, Short-Term or On-Call Assignments and HR and Payroll Outsourcing.
Contract Type:: Full Time
Experience Required:: No Experience
Education Level:: Senior High School
Number of vacancies:: 10

Job Description

As Concierge Service Associate you will be the first point of contact for premium paying members, providing exceptional customer service. Assist members with their inquiries, concerns, and other related issues to member's account.

Key Responsibilities:
- Exceptional member assistance
- Respond promptly to member inquiries
- Manage and maintain accurate records of members
- Handle complaints or concerns with professionalism
- Collaboration
- Build rapport

Job Qualification/s:
- Senior high graduate or at least some college education
- Preferably with prior experience with BPO or call center particularly in voice accounts
- Computer Literate
- Strong communication skills (English; written and verbal)
- Excellent problem-solving abilities and pro-active approach to customer service
- Willing to be assigned on shifting schedule(day, mid, and night)
- Willing to work on-site
- Probationary Employment