Alorica Centris - Easy Call Center Job - Basic English

Quezon City, National Capital Region

Posted 13 days ago


Company:: JobsAvenuePH
Company Description:: At JobsAvenuePH, we are dedicated to connecting talented individuals with exciting career opportunities! As a trusted sourcing partner, we work with top companies to find amazing candidates who are ready to take the next step in their careers. Our goal is simple: to make job searching easier for applicants by matching them with roles that align with their skills and aspirations. Whether you’re looking for your first job or a new challenge, we’re here to guide you every step of the way. Let JobsAvenuePH help you land the job you deserve!
Contract Type:: Full Time
Experience Required:: No Experience
Education Level:: Senior High School
Number of vacancies:: 400

Job Description

Join Alorica Philippines and be part of a dynamic team that delivers world-class customer service! As a Call Center Agent, you will handle customer inquiries, provide resolutions, and ensure a seamless customer experience.

Apply now before our ramp season and boost your chances of becoming an SME, Team Manager, Quality Analyst, or Trainer for our 2025 ramp! We value hard work, dedication, and tenure—grow your career with us and be part of our success!

Key Responsibilities:
Handle inbound and outbound calls professionally.
Assist customers with inquiries, troubleshooting, and complaints.
Provide accurate information and solutions based on company policies.
Document customer interactions and update records.
Ensure a positive customer experience and meet performance metrics.

Job Qualifications:
At least 18 years old High school graduate (old curriculum) or senior high school graduate Good English communication skills Willing to work onsite and in shifting schedules No prior call center experience needed – we provide training!