Customer Support Specialist (Cebu City)
Cebu, Cebu
Posted 6 days ago
- Company:
- Neksjob Corporation
- Company Description:
- Neksjob Philippines is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.
- Contract Type:
- Full Time
- Experience Required:
- No Experience
- Education Level:
- Senior High School
- Number of vacancies:
- 26
Job Description
We are looking for Customer Support Specialists to provide exceptional service and support to retail customers. You will assist with inquiries, resolve concerns, and ensure a positive customer experience. This role requires strong communication skills and a customer-first approach.
Why Apply?
✔ Competitive salary
✔ Opportunity to build a career in the retail industry
✔ Work in a bustling location in Cebu City
Key Responsibilities:
Assist customers with retail-related inquiries, including product details, pricing, and store policies
Provide effective solutions to customer concerns and ensure satisfaction
Process customer requests, orders, and returns accurately
Maintain a high standard of service and professionalism
Utilize company tools and resources to track and manage customer interactions
Qualifications:
High School (Old Curriculum) or Senior High Graduate
At least 6 months of Customer Contact Experience (CCE)
Excellent communication skills (verbal and written)
Open to shifting schedules
Strong problem-solving skills and attention to detail
- Salary:
- ₱17,000.00 Monthly
