Ticketing Agent - Open to Fresh Graduates

Manila, National Capital Region
Posted 9 days ago
Company:
Telesys BPO Ph
Company Description:
Telesys is a Philippines-based customer contact management provider that offers professional and cost-effective contact center solutions tailored to various business needs. They serve high-profile international companies across sectors such as telecommunications, medical, and general services.
Contract Type:
Full Time
Experience Required:
No Experience
Education Level:
Bachelor’s Degree
Number of vacancies:
10

Job Description

Handle incoming customer calls related to ticket inquiries, reservations, and cancellations.
Guide customers through the online ticketing system and troubleshoot any technical issues.
Forward complex or unresolved concerns to the relevant department or supervisor for further support.
Safeguard confidential customer data by adhering to established security protocols and guidelines.
Salary:
₱28,000.00 Monthly