Hotel Booking - Open to Fresh Graduates

Manila, National Capital Region
Posted 11 days ago
Company:
Telesys BPO Ph
Company Description:
Telesys is a Philippines-based customer contact management provider that offers professional and cost-effective contact center solutions tailored to various business needs. They serve high-profile international companies across sectors such as telecommunications, medical, and general services.
Contract Type:
Full Time
Experience Required:
No Experience
Education Level:
Bachelor’s Degree
Number of vacancies:
10

Job Description

Handle customer inquiries through email, chat, or other communication channels as needed.
Help customers adjust or cancel reservations while adhering to hotel policies.
Identify and resolve reservation issues, including overbookings, incorrect charges, or booking modifications.
Recommend special offers, packages, and room upgrades to boost hotel occupancy and revenue.
Share feedback and suggestions to improve processes and enhance the customer experience.
Salary:
₱28,000.00 Monthly