BPO Agent (Voice) With GDS Experience

Bridgetowne, National Capital Region

Posted yesterday

Company:: Neksjob Corporation
Company Description:: Neksjob Philippines is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.
Contract Type:: Full Time
Experience Required:: 1 year
Education Level:: Senior High School
Number of vacancies:: 26

Job Description

Job Overview:
We are hiring experienced BPO Agents with Global Distribution System (GDS) experience to manage customer inquiries and provide high-quality support. Work on-site at our Bridgetowne location and earn up to 33K plus incentives.

Key Responsibilities:
Handle incoming customer calls and emails professionally.
Address customer questions, concerns, and service requests.
Ensure accurate and efficient resolution of customer issues.
Utilize GDS tools and other client-specific software to track and manage interactions.
Deliver exceptional service with professionalism, empathy, and expertise.

Qualifications:
At least a High School (old curriculum) or Senior High School (new curriculum) graduate.
Minimum 1 year of BPO international voice experience with GDS experience.
Strong communication and customer service skills.
Willing to work onsite at Bridgetowne.

Why Join Us?
Paid training to equip you for success.
Competitive salary (up to 33K) plus allowances.
Monthly performance incentives for top performers.

Apply now and advance your career with us!