Call Center Agent

Bridgetowne, National Capital Region

Posted 7 days ago

Company:: Neksjob Corporation
Company Description:: Neksjob Philippines is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.
Contract Type:: Full Time
Experience Required:: 1 year
Education Level:: Bachelor’s Degree
Number of vacancies:: 29

Job Description

Job Overview:
We are looking for Call Center Agents to handle customer inquiries, provide technical support, and deliver outstanding customer experiences. Work on-site at our Bridgetowne location and enjoy a competitive salary of up to 37K plus incentives.

Key Responsibilities:
Handle inbound customer calls and emails professionally.
Address customer inquiries, concerns, and service requests.
Ensure efficient and accurate resolution of customer issues.
Use client-specific tools and software to track and manage interactions.
Provide exceptional service with professionalism, empathy, and expertise.

Qualifications:
College graduate
At least 1 year of Technical Support Representative (TSR) experience.
Strong communication and customer service skills.
Willing to work onsite at Bridgetowne.

Why Join Us?
Paid training to equip you for success.
Competitive salary (up to 37K) plus allowances.
Monthly performance incentives for top performers.
Career growth and development opportunities.

Apply now and take the next step in your call center career!