Travel Account CSR
Taguig, National Capital Region
Posted 3 days ago
- Company:
- Sapient Global Services
- Company Description:
- Our goal for our people is to be inspired, motivated and creative with their work. Our management approach is designed to help our employees strive for excellence while maintaining a healthy lifestyle. To create, develop, and execute cutting-edge, world-class ICT solutions that improve the lives of our clients, partners, and employees.
- Contract Type:
- Full Time
- Experience Required:
- No Experience
- Education Level:
- Senior High School
- Number of vacancies:
- 100
Job Description
Responsibilties
• Answer inquiries from clients about travel products and services
• Assist clients with booking travel arrangements and ensure the accuracy of booking details and itinerary
• Provide advice and recommendations on travel destinations and activities
• Handle customer complaints and resolve issues related to travel bookings
• Achieve performance targets related to customer satisfaction and sales conversion
Qualifications:
• High school diploma or equivalent required
• Excellent communication and interpersonal skills, with the ability to build rapport with clients and understand their needs
• Strong problem-solving and decision-making skills, with the ability to handle complex customer inquiries and complaints
• Knowledge of travel products and destinations, including flight routes, hotel chains, and rental car companies
• Familiarity with travel booking systems, such as Amadeus, Sabre, or Galileo, is a plus
• Ability to work in a fast-paced and dynamic environment, and adapt to changing customer needs and priorities
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
Give us a ring, and let’s talk about how we can help you. Apply today!
- Salary:
- ₱25,000.00 Monthly