Training Assistant Manager

Location: Cebu
Salary Range: PHP 45,000 - PHP 65,000 (Plus 20% Night Differential)
Work Schedule: Flexible, based on business needs
Employment Type: Full Time

Job Description:
We are looking for a Training Assistant Manager to oversee the development and execution of training programs, ensuring workforce competency and efficiency. This role will be responsible for designing training materials, delivering sessions, monitoring training effectiveness, and managing a team of training specialists. The ideal candidate should have a strong background in training and development, the ability to lead teams, and expertise in both technical and non-technical training initiatives.

Key Responsibilities:
Training Development & Delivery:
Design and develop training curricula, materials, and programs tailored to various employee skill levels.
Select appropriate training delivery mechanisms and oversee implementation.
Conduct training sessions on technical and non-technical topics, including discipline-specific knowledge, workplace standards, and leadership development.
Ensure training aligns with organizational goals and enhances employee competencies.
Technical & Non-Technical Training:
Deliver discipline-specific training (e.g., Finance function training on external accounting standards, internal control processes, and technical tools).
Conduct competency-based training (e.g., Influence and Negotiation training for Sales Representatives).
Provide general workplace training on company policies, communication skills, time management, and basic software proficiency.
Develop leadership and management development programs to support employee growth.

Team & Operations Management:
Supervise and coordinate a team of training specialists, ensuring efficient execution of training programs.
Act as the primary point of contact for complex training-related matters.
Oversee daily training operations and implementation of short- to medium-term training activities.
Ensure compliance with company policies and industry best practices in training and development.
Process Improvement & Vendor Management:
Monitor and assess training effectiveness to ensure continuous improvement.
Identify and implement best practices in training methodologies.
Manage relationships with external training vendors, overseeing content development and program delivery.
Provide input into training policies, processes, and standards to enhance learning outcomes.

Qualifications:
Education & Experience:
Bachelor's degree in Human Resources, Organizational Development, Business, or a related field.
Minimum 5 years of experience in training and development, with at least 2 years in a leadership or managerial role.
Experience in designing, developing, and implementing training programs.
Strong background in both technical and non-technical training.
Prior experience in Business Process Outsourcing (BPO) or similar fast-paced industries is a plus.

Skills & Competencies:
Strong leadership and team management skills.
Excellent verbal and written communication abilities.
Ability to design and execute effective training programs.
Proficiency in training tools, software, and learning management systems (LMS).
Strategic thinking with the ability to improve processes and drive performance.