Operations Supervisor (Telco Sales)
Cebu, Cebu
Posted 6 days ago
- Company:
- TASQ Staffing Solutions
- Company Description:
- Founded by experts with more than 70 years of collective experience in the staffing solutions industry, TASQ understands the unique challenges in the talent acquisition space and is committed to being the trusted partner of companies in their pursuit of hiring the best people to fill their manpower needs. Composed of highly skilled team members who have worked with organizations ranging from small-to-medium entities to large-scale enterprises (including Fortune 500 companies), TASQ is fully capable of meeting staffing demands at all levels and across different industries. Talent Acquisition delivered with Speed and Quality that's the TASQ guarantee!
- Contract Type:
- Full Time
- Experience Required:
- 1 year
- Education Level:
- Senior High School
- Number of vacancies:
- 1
Job Description
Work setup: Onsite (Cebu City)
Industry: BPO
Requirements:
> 1-2 years of TL experience in a Telco Sales account
> At least 2 years of college completed
Scope:
General Customer Service includes post-sale technical and/or non-technical customer service and support across multiple sub-families for business and/or end-consumer customers.
Remote Customer Service: Providing customer service and support via phone, online chat, or text
Call center-based customer support in response to a high volume of low-complexity inquiries
Customer issues analysis and resolution (typically performed in an office environment) in response to a lower volume of higher-complexity inquiries
Distribution Center Customer Service: Performed in a distribution center, product returns/repair center, or field walk-in customer service facility
Acting as a liaison between customers, production, and distribution departments related to specific customer orders Providing technical and non-technical customer support in a walk-in service center Incumbents matching this specialization are not compensated based on achievement of sales targets.
Positions on this level have comprehensive knowledge of the specific discipline or the broader area in which the position operates.
Executes specialized projects and activities and typically works according to set principles.
- Salary:
- ₱40,000.00 Monthly
