Internal Auditor (onsite)
Quezon City, National Capital Region
Posted 9 days ago
- Company:
- IntouchCX
- Company Description:
- We are IntouchCX, where innovation meets industry, where dreamers meet doers, and where scale meets soul. We are revolutionizing the global customer experience across all industries, delivering value-driven CX management, digital engagement, and AI and automation solutions to the world’s best-known brands. We are partners in long-term growth, helping to scale and optimize our partners’ CX through our data-driven and brand-specific approach. We immerse ourselves in their worlds with curiosity, creativity, and innovation to deliver exceptional results. By providing actionable insights, we drive team performance and ROI alignment to meet our partners’ strategic goals. We tailor our programs to ensure end-to-end consistency, team well-being, and cultural alignment with their organizations. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change.
- Contract Type:
- Full Time
- Experience Required:
- 5 to 10 years
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 5
Job Description
Overview of Position
The Internal Auditor will be responsible for implementing and completing internal audits, on various business operational processes cross-functionally for the company, conducting risk assessments, and ensuring compliance is met for key contractual and regulatory requirements. This position reports to the Corporate Compliance & Risk Management Department.
Job Functions:
- Conduct internal audits across various business operational processes and practices, ensuring adherence to client contract requirements, internal process SOPs, as well as regulatory considerations.
- Review processes for key business units and departments to ensure critical business process documentation is current, complete, and maintained, as well as to ensure company processes are being adhered to. Eg. background checks, key policy signoffs.
- Take a proactive approach to identify areas of risk and recommend process improvements and additional controls to business unit leaders.
- Prepare comprehensive and timely audit reports for internal stakeholders, along with areas of recommendation.
- Partner with the appropriate business unit leaders and stakeholders to ensure audit recommendations are implemented in a timely manner.
Qualifications:
- Post-secondary degree in Business Administration or Finance.
- Must be willing to do onsite work.
- Must have 5+ years of experience in an internal audit function.
- 2 years of Supervisor experience.
- Strong communication skills to effectively interact with diverse internal and external stakeholders at all levels of the organization.
- Excellent oral and writing skills.
- Strong analytical, critical thinking, and problem-solving skills.
- Organize and follow up on multiple tasks/details with accuracy and timeliness.
- Excellent time and project management skills.
- Experience working on multiple concurrent and unrelated projects.
