Realtime Analyst
Paranaque, National Capital Region
Posted 5 days ago
- Company:
- Telesys BPO Ph
- Company Description:
- Telesys is a Philippines-based customer contact management provider that offers professional and cost-effective contact center solutions tailored to various business needs. They serve high-profile international companies across sectors such as telecommunications, medical, and general services.
- Contract Type:
- Full Time
- Experience Required:
- No Experience
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 10
Job Description
- Support the creation and modification of agent schedules by leveraging real-time data and evolving trends.
- Provide real-time performance updates, highlight potential risks, and escalate issues as needed to appropriate stakeholders.
- Record incident responses and results to enhance future incident management strategies.
- Salary:
- ₱28,000.00 Monthly
