Japanese Help Desk
Cebu City, Cebu
Posted 4 days ago
- Company:
- DEMPSEY RESOURCE MANAGEMENT INC.
- Company Description:
- Dempsey Resource Management Inc. is a company authorized to engage in the local manpower placement. It is duly registered with the Department of Labor and Employment, Securities and Exchange Commission, Bureau of Internal Revenue with the corresponding Quezon City business permit. There is no other company registered with exactly the same with our trade name and address. Clearly, anyone who represents and uses our trade name Dempsey Resource Management Inc. is deemed fake and a scammer with ill intent purpose.
- Contract Type:
- Full Time
- Experience Required:
- 1 year
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 1
Job Description
Qualifications
1+ year of experience in IT help desk or system operations.
Basic IT knowledge (Web systems, networks, operating systems, databases, etc.).
Experience using Bug Tracking Systems (BTS) and document management systems.
Japanese language communication skills (customer support, internal collaboration).
English language communication skills (reading technical documentation, interacting with overseas development teams)
Preferred Skills
ITIL Foundation Certification
Knowledge of SQL
Programming experience (e.g., scripting languages)
Desired Qualities
Strong problem-solving skills and ability to think and act independently.
Excellent communication skills and a focus on teamwork.
Strong desire to learn and proactively acquire new technologies and knowledge.
Responsible and able to complete tasks thoroughly.
Customer-focused and able to provide courteous support.
Work location: Cebu City.
Work schedule: morning shift
Salary range: negotiable
