Customer Service Representative

Pampanga, Pampanga
Posted more than 30 days ago
Company:
J&B Services
Company Description:
We are engage in soucing of qualified professionals to fill out the job vacancies of our client companies. All positions are for direct hiring.
Contract Type:
Full Time
Experience Required:
1 year
Education Level:
Senior High School
Number of vacancies:
1

Job Description

Responsibilities:
-Respond to customer inquiries via phone, email, or chat in a professional and timely manner.
-Provide accurate information about products, services, or company policies.
-Handle and resolve customer complaints with patience and empathy.
-Process orders, returns, refunds, and exchanges as required.
-Keep records of customer interactions and update customer accounts in the database.

Required Skills:
-Completed 2 years in College.
-Must have 1 year Credit & Collections Account BPO Experience
Willing to work onsite

Additional Notes:
This position will be working with a global leader in IT services, consulting, and business solutions, leverages technology for business transformation and helps catalyze change.

Working Set-up: Onsite
Mondays to Fridays.
Salary:
₱30,000.00 Monthly