Telecom Account Specialist

Taguig, National Capital Region

Posted today


Company:: Neksjob
Company Description:: Neksjob is a social enterprise and outsourcing company that delivers high-quality services to clients worldwide. Committed to innovation, it seeks to address traditional challenges with cost-effective solutions. By utilizing emerging technologies, Neksjob strives to connect different countries and cultures, fostering global collaboration.
Contract Type:: Full Time
Experience Required:: 1 year
Education Level:: Junior High School
Number of vacancies:: 40

Job Description

Responsibilities:
- Assist customers with inquiries about telecom services, billing, and accounts.
- Troubleshoot technical issues and provide effective resolutions.
- Clearly explain product details and service offerings.
- Upsell or cross-sell services when applicable.
- Ensure customer satisfaction by addressing concerns promptly.

Qualifications:
- At least Senior High School graduate.
- Minimum one year of call center experience.
- At least six months of sales-related work experience.
- Excellent communication and problem-solving skills.
- Must be comfortable working on-site in Taguig.
- Can start immediately.

Why Work Here?
- Competitive salary and incentives.
- Opportunities for career growth.
- Performance-based rewards and bonuses.
- Comprehensive healthcare benefits.