Customer Support Associate - Telecom Account

Taguig, National Capital Region
Posted today
Logo Neksjob
Company:
Neksjob
Company Description:
Neksjob is a social enterprise and outsourcing company that delivers high-quality services to clients worldwide. Committed to innovation, it seeks to address traditional challenges with cost-effective solutions. By utilizing emerging technologies, Neksjob strives to connect different countries and cultures, fostering global collaboration.
Contract Type:
Full Time
Experience Required:
1 year
Education Level:
Junior High School
Number of vacancies:
30

Job Description

Responsibilities:
- Handle customer concerns and inquiries about telecom services.
- Offer assistance with billing questions, technical issues, and account details.
- Provide accurate and up-to-date information on available products.
- Promote telecom services by identifying customer needs.
- Resolve complaints efficiently to maintain customer satisfaction.

Qualifications:
- At least a Senior High School graduate.
- Minimum of one year in a call center role.
- Six months of experience in a sales-related position.
- Strong communication and analytical skills.
- Open to working on-site in Taguig.
- Immediate hiring.

Why Apply?
- Competitive salary and financial incentives.
- Career development and promotion opportunities.
- Performance-based bonuses.
- Extensive healthcare benefits.
Salary:
₱25,000.00 Monthly