Telecom Service Advisor

Taguig, National Capital Region
Posted today
Logo Neksjob
Company:
Neksjob
Company Description:
Neksjob is a social enterprise and outsourcing company that delivers high-quality services to clients worldwide. Committed to innovation, it seeks to address traditional challenges with cost-effective solutions. By utilizing emerging technologies, Neksjob strives to connect different countries and cultures, fostering global collaboration.
Contract Type:
Full Time
Experience Required:
1 year
Education Level:
Junior High School
Number of vacancies:
50

Job Description

Responsibilities:
- Assist customers with inquiries related to telecom services.
- Provide support for billing, technical concerns, and account management.
- Clearly explain product offerings and service features.
- Identify opportunities to upsell or cross-sell relevant telecom solutions.
- Ensure quick and effective resolution of customer issues.

Qualifications:
- Senior High School diploma or higher education.
- At least one year of call center experience.
- Six months of experience in sales or customer engagement.
- Strong communication and problem-solving capabilities.
- Willing to work in an on-site setup in Taguig.
- Must be available to start immediately.

Why Work With Us?
- Competitive base salary.
- Performance-based incentives and rewards.
- Opportunities for career growth and internal promotions.
- Inclusive health benefits package.
Salary:
₱25,000.00 Monthly