Customer Care Specialist(Hybrid) / Greenhills San Juan/ 16k-19k

San Juan, National Capital Region

Posted more than 30 days ago

Company:: Dempsey Resource Management Inc
Company Description:: Is a company authorized to engage in the local manpower placement. It is duly registered with the Department of Labor and Employment, Securities and Exchange Commission, Bureau of Internal Revenue with the corresponding Quezon City business Permit. There is no other company registered with exactly the same with our trade name and address. Clearly, anyone who represents and uses our trade name Dempsey Resource Management Inc. is deemed fake and a scammer with ill intent purpose.
Contract Type:: Full Time
Experience Required:: 1 year
Education Level:: Bachelor’s Degree
Gender:: Any
Number of vacancies:: 1

Job Description

The Customer Care Specialist is primarily responsible for receiving inbound calls and responding to customer’s call & email inquiries, building customer’s interest in the services and products offered by the company, or making outbound calls for follow-up customer support or telemarketing purposes, following a set of standards established for call management, call accuracy, call handling and data encoding accuracy.

Candidates must possess at least a Bachelor's/College Degree in any field.
· At least 1 Year of working experience in the related field is required for this position.
· Must have excellent verbal communication skills."

"6 days a week (HYBRID)
Shifts starts at 9am-6pm(onsite)
11am-8pm(wfh)1pm-10pm(wfh)
1 day off
*Note: Work from home starts after training - possible after two months