Home Health Coder BPO(Temp WFH) CPC 1 year Healthcare coding 55k

manila, National Capital Region

Posted 5 days ago


Company:: BPO-services
Company Description:: Customer Interaction: Handle inbound and outbound customer calls, emails, and chats with professionalism and empathy. Issue Resolution: Address customer concerns, troubleshoot problems, and provide effective solutions to ensure a positive customer experience. Product/Service Knowledge: Develop a deep understanding of our products/services to provide accurate information and support to customers. Documentation: Maintain detailed and accurate records of customer interactions, transactions, and issue resolutions. Team Collaboration: Work collaboratively with team members and other departments to achieve overall customer satisfaction goals. Adherence to Policies: Follow established procedures and guidelines to ensure compliance with company policies and industry standards. Continuous Improvement: Provide feedback on processes and suggest improvements for better efficiency and customer satisfaction. Requirements: High school diploma or equivalent; some college education preferred. Excellent communication skills in [language(s) required]. Previous customer service experience in a BPO or related industry is a plus. Ability to adapt to a fast-paced and ever-changing work environment. Strong problem-solving skills and a customer-centric mindset. Benefits: Competitive salary and performance-based incentives. Comprehensive training programs. Career growth opportunities within the organization. Health and wellness benefits. Positive and collaborative work culture. Join our team and be part of a dynamic BPO environment committed to delivering outstanding customer service! Apply now to embark on a rewarding career journey.
Contract Type:: Full Time
Experience Required:: 2 years
Education Level:: Bachelor’s Degree
Number of vacancies:: 10

Job Description

Job Title: Home Health Coder (10 FTE, Temp WFH)
Department: [
Location: Temporary Work From Home
Reports To: [Insert Reporting Manager/Position]

Position Overview:
We are looking for a highly skilled Home Health Coder to join our team. This temporary, work-from-home position is ideal for candidates with a clinical background and experience in home health coding. The candidate will be responsible for accurately coding home health records, specifically OASIS documents, in compliance with industry standards.

Key Responsibilities:
Review and code home health records for accuracy and completeness, including Level 2 – Primary OASIS and Level 3 – Extended OASIS with POC.
Ensure compliance with home health coding regulations and industry standards.
Work closely with clinical and operational teams to ensure accurate documentation and timely processing.
Perform coding assessments and contribute to ongoing improvements in the coding process.
Continuously update knowledge on industry changes related to home health coding and OASIS documentation.
Qualifications:
Education: Medical allied graduate, preferably with a clinical background (RN/BSN, PT, OT, etc.).
Certifications:
Required: CPC (Certified Professional Coder) or any recognized coding certification.
Preferred: BCHH-C Certification (Board Certified Home Health Coder) – Candidates with this certification will have an advantage.
If the candidate does not have the BCHH-C certification, they should be willing to take the certification exam during training and pass the exam to continue working on the account.
Experience:
Minimum of 1 year of Home Health coding experience (Level 2 – Primary Oasis and Level 3 – Extended Oasis with POC).
Previous experience with OASIS documentation and coding is required.
Compensation:
Salary: PHP 45,000 - PHP 55,000 per month (depending on experience and qualifications).