Service Desk Call Center Agent (Italian) - Alabang
Muntinlupa, National Capital Region
Posted today
- Company:
- TASQ Staffing Solutions
- Company Description:
- Founded by experts with more than 70 years of collective experience in the staffing solutions industry, TASQ understands the unique challenges in the talent acquisition space and is committed to being the trusted partner of companies in their pursuit of hiring the best people to fill their manpower needs. Composed of highly skilled team members who have worked with organizations ranging from small-to-medium entities to large-scale enterprises (including Fortune 500 companies), TASQ is fully capable of meeting staffing demands at all levels and across different industries.
- Contract Type:
- Full Time
- Experience Required:
- 1 year
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 3
Job Description
TASQ is seeking Italian-speaking service desk agents. The initial screening interview will be conducted over the phone.
Job Responsibilities:
Provide customer support through phone calls, ensuring timely and appropriate resolutions in line with client guidelines to maintain customer satisfaction.
Serve as the first point of contact for customers regarding technical issues.
Educational Requirements:
Open to graduates of any degree program.
Undergraduates are also encouraged to apply.
Qualifications:
Must be proficient in Italian (speaking, writing, and reading).
For foreign applicants: At least one year of experience in a customer-facing role with PH working VISA
For local applicants: A minimum of one year of BPO experience as an Italian-speaking representative.
Prior service desk experience is an advantage but not mandatory.
Must be able to communicate effectively in English as a secondary language.
Work Setup & Schedule:
Location: Onsite (Alabang, Muntinlupa)
Shift: Night shift with rotating schedules
