With/Without CSR Experience - Call Center Agent (Open to College
Mandaluyong, National Capital Region
Posted today
- Company:
- Eastwood Job Portal
- Company Description:
- Job Responsibilities: -The agent handles different tasks related to processing documents and keeping records for customer accounts. -Entering, editing, recording, sorting, and summarizing data and documents. -Answering and resolving customer inquiries, providing accurate information as needed. What we are looking for: -At least Senior High School (SHS) graduate (Not currently enrolled) -With or without BPO/ call center experience (voice, chat, back office/ non-voice accounts) (Not currently employed) -Previous BPO/ call center experience is a plus -Above average or Conversant in English communication skills -Possess a positive attitude -Familiarity with a computer -Good Typing Skills -Highly motivated and prepared to work hard -Flexible and welcome change/improvements -Can Start ASAP Enjoy amazing perks: -Shift Schedule (Day shift/Mid shift/Night shift) -Pioneer, Non-voice, and Easy Accounts Available -Incentives and Signing Bonuses -Competitive Salary -Recognitions & loyalty awards -OT/Holiday pay -Leave conversions -Night differential -2 days off -Choose your preferred location -HMO If you believe you meet the criteria, please contact us as soon as possible. APPLY NOW!
- Contract Type:
- Full Time
- Experience Required:
- No Experience
- Education Level:
- Senior High School
- Number of vacancies:
- 200
Job Description
Assist Customers: Help clients with inquiries, account information, and transaction processing via phone, chat, or email.
Resolve Issues: Address customer concerns and resolve problems by following standard procedures.
Maintain Records: Accurately document customer interactions and transactions.
Work Time:
Work on weekdays only.
Enjoy your weekends off.
What You Need:
Be friendly and good at talking.
Know how to use a phone or computer
Filipino Citizen, or hold relevant residence status
At Least high school diploma
Good verbal, listening, and communication skills. Preferred language: English.
Here’s What We Can Offer:
Pioneer, Non-voice, and Easy Accounts Available
HMO.
13th Month Pay.
Departmental Awards
Maternity/Paternity Leave
Paid leaves.
Attendance Bonus
APPLY NOW!
- Salary:
- ₱28,000.00 Monthly
