Assistant Studio Manager

Technical
Manage day-to-day studio operations and budget, including short and long-term operational planning with shifting priorities.
Act as a leader in the studio; ensure standard operating procedures are followed, identify inefficiencies in workflow and drive a culture of continuous improvement.
Set daily production goals and ensure resources are in place to meet targets, coordinating directly with teams. Report out on daily progress to cross-functional leaders to ensure complete transparency of studio progress.
Represent the studio team during daily status meetings or during sales pitches with prospective clients.
Maintain cooperative disposition while balancing creative needs with business strategy and fiscal responsibility.
Forecast bottlenecks & initiate plan to ensure team has appropriate resources to adapt.
Client management
Promote the studio across the global business, identifying business opportunities and areas where the Design Studio could add value to our clients
Ensure high levels of client service and the efficient running of the studio through adherence to all best practice processes and recommending improvements
Meet with clients on a regular basis to provide a progress health-check throughout the life of high-level projects. Identify and pro-actively plan for future projects that are known to the client
Ability to build relationships with clients at all levels
Manage Client escalations and ensure service recovery
Implement Continuous Improvement
Project leadership
Take complex high-level design briefs, and communicate this information clearly to relevant members of the team/client in both written and verbal form
Handle the project management of the larger high-level tasks, to ensure the creative and professional solutions are in line with the campaign’s strategic goals, the clients’ preferred style and brand guidelines
Experience of managing a team of highly creative designers, helping them to deliver compelling and professional solutions within strict corporate guidelines to tight deadlines and on budget
Exemplary project and people management skills are essential to ensure the smooth running of the diverse and creative team
Functional Skills
Excellent client-facing and communication skills, with a confident personality
Excellent verbal, written and listening communication skills, team-building skills, as well as creative and artistic presentation skills
In-depth knowledge of brand positioning, industry trends
Creative and artistic presentation skills
Ability to convey ideas in an oral presentation in an exciting and engaging manner
In-depth knowledge of brand positioning, industry trends
Substantial experience within the design industry of which a considerable period of this experience would be as a senior creative developing impactful marketing campaigns
Superb written communication skills, can convey complex concepts clearly
Prior experience in digital design, with digital media experience and information design
Exceptional Adobe creative software skills
High degree of competency in HTML coding, a 'digital native’ with good experience as a web and digital designer

Qualification
Minimum 7+ years of relevant experience
Must have experience managing operations for a production studio
Ability to influence and build successful working relationships with a diverse set of partners.