Bilingual Customer Support Agent BPO Role Makati 110K y9

Quezon, National Capital Region

Posted today

Company:: Neksjob
Company Description:: Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.
Contract Type:: Full Time
Experience Required:: 1 year
Education Level:: Bachelor’s Degree
Number of vacancies:: 100

Job Description

Are you fluent in Japanese and skilled in fraud detection? We are hiring a Japanese Bilingual Fraud Analyst to join our team in Makati. This is your chance to thrive in a multicultural environment while earning a highly competitive salary.

Why Join Us?
Attractive Compensation – Earn between ₱90,000 - ₱110,000
Global Work Environment – Collaborate with a diverse and professional team
Career Advancement – Unlock long-term growth opportunities

Key Responsibilities:
Provide bilingual customer support and fraud investigation services
Analyze and resolve fraud-related concerns efficiently
Maintain clear, professional communication with customers
Qualifications:
Fluent in Japanese (native and non-native speakers welcome)
Minimum of 6 months of fraud analysis experience
Strong analytical and communication skills