Blended Account

Makati City, National Capital Region

Posted yesterday

Company:: MIRANDA GLOBAL SOLUTION
Company Description:: A BPO company specializes in managing and executing specific business functions for other organizations. These functions can include customer service, technical support, human resources, finance and accounting, data entry, and more. BPO companies help businesses reduce costs, improve efficiency, and focus on core activities by leveraging specialized expertise and technology. They often operate in multiple geographic locations to provide 24/7 support and can serve various industries, including retail, healthcare, finance, and telecommunications.
Contract Type:: Full Time
Experience Required:: 1 year
Education Level:: Senior High School
Number of vacancies:: 20

Job Description

Responsible for handling inbound customer calls, addressing inquiries, resolving issues, and providing excellent customer service by actively listening to customer needs, offering solutions, and ensuring customer satisfaction within established guidelines and quality standards; requiring strong communication skills, problem-solving abilities, and the ability to navigate customer relationship management systems effectively.