Massive Hiring for CEBU - Call Center Agents

Cebu, Cebu
Posted yesterday
Company:
Dynamic Talent Solutions
Company Description:
The Best Talent Makes All the Difference. At Dynamic Talent Solutions, we create a competitive advantage for our clients by providing them with unique, scalable staffing solutions and a wide-range of in-demand talent. Putting people first is not only one of our core values, it creates tangible benefits for our clients and employees. Our industry-leading talent care program helps us attract, develop and retain a world-class, high-performance workforce. And our dedicated account management teams have the expertise to consult with HR and strategic sourcing leaders and implement a tailored, holistic approach to talent planning, acquisition and management.
Contract Type:
Full Time
Experience Required:
1 year
Education Level:
Bachelor’s Degree
Number of vacancies:
30

Job Description

We are seeking a dedicated and proactive Customer Service Representative to join our team. The ideal candidate should possess excellent communication skills, a strong customer-focused attitude, and the ability to resolve inquiries efficiently. Previous experience in the BPO industry is required, as you will be assisting customers by answering questions, resolving complaints, and ensuring overall satisfaction.

Qualifications:
Education: High school diploma or equivalent required.
Experience: At least 1 year of experience in a BPO/customer service environment.
Skills:
Strong communication skills (verbal and written).
Ability to handle high-pressure situations and resolve conflicts.
Excellent problem-solving abilities.
Attention to detail and ability to multitask.
Proficient in using computer systems and customer service software.
Preferred:
Experience in call center/customer service roles, especially in the BPO industry.
Knowledge of CRM tools or customer service platforms is a plus.
Benefits:
Competitive salary
Health and wellness benefits
Paid time off
Opportunities for career advancement and professional growth
Salary:
₱25,000.00 Monthly