FinTech KYC Representative

We're Hiring: FinTech KYC Specialist – Customer Support Specialist
Location: Ortigas
Salary: PHP 25,000
Start Date: March 20, 2025
Headcount: 50

What You'll Do:
As a FinTech KYC Specialist, you’ll play a vital role in verifying customer identities and ensuring compliance with financial regulations. Your key responsibilities include:

- Conducting KYC verification to authenticate customer identities and prevent fraud.
- Reviewing customer documentation to ensure compliance with regulatory requirements.
- Handling customer inquiries via phone, email, and chat regarding account verification.
- Collaborating with internal teams to investigate suspicious activities and mitigate risks.
- Ensuring timely and accurate processing of customer information while maintaining data security.

What We’re Looking For:
✔ At least 1 year of Financial BPO experience (KYC, compliance, fraud prevention, or related field preferred).
✔ Strong verbal and written communication skills to handle customer interactions professionally.
✔ Detail-oriented and analytical mindset with the ability to assess risks and ensure compliance.
✔ Willing to work onsite in Ortigas.

Why Join Us?
Competitive salary & benefits package.
Career growth opportunities in a people-first culture.
Supportive & inclusive work environment with a dynamic team.

We’re hiring ASAP! Don’t miss this opportunity to be part of a high-impact team in the FinTech industry!