Engagement Supervisor
Cebu, Cebu
Posted today
- Company:
- NeksJob
- Company Description:
- Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.
- Contract Type:
- Full Time
- Experience Required:
- 1 year
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 10
Job Description
Salary: 35K Max Rate
Target Start Date: ASAP
Requirements/Required Skills:
Must have brief experience with engagement and sales culture
Must be able to start ASAP
Job Description:
The Engagement Supervisor is responsible for providing general customer service, including post-sale technical and/or non-technical support to business and end-consumer customers. You will be engaged in high-volume inquiries, customer issue analysis, and resolution. The role also includes managing interactions in a distribution center or walk-in customer service environment. As an Engagement Supervisor, you will lead a team and ensure the efficient resolution of customer inquiries. This position requires specialized knowledge of customer service and support operations, and the ability to supervise and guide less experienced professionals.
- Salary:
- ₱30,000.00 Monthly
