Logistics Call Center Specialist - Up to 23K - Apply at Ayala Now
Makati, National Capital Region
Posted today
- Company:
- Neksjob Corporation
- Company Description:
- Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.
- Contract Type:
- Full Time
- Experience Required:
- 1 year
- Education Level:
- Senior High School
- Number of vacancies:
- 100
Job Description
If you have at least six months of call center experience and strong English communication skills, this is your chance to join a leading logistics account. We are looking for individuals who can provide excellent customer support by assisting with shipping, tracking, and delivery concerns while maintaining a professional and friendly approach.
Key Responsibilities:
• Handle inbound and outbound calls related to shipping, tracking, and delivery inquiries.
• Provide clear, accurate, and timely solutions to customer concerns.
• Update customer records and shipment details in the company system.
• Maintain a high level of professionalism while assisting customers.
• Meet performance targets to ensure quality service and customer satisfaction.
What We’re Looking For:
• At least High School Graduate/ Senior High School Graduate.
• Call Center Experience – At least six months of experience in a customer service role.
• Strong English Skills – Must be comfortable speaking and writing in English (B2 level).
• Fast & Accurate Typing – Minimum 30 words per minute (WPM) typing speed.
• Customer Service Excellence – Ability to handle customer concerns with patience and professionalism.
• Quality Performance – Meet company service standards to ensure top-notch customer satisfaction.
• Roleplay Assessment – Be prepared to demonstrate customer service skills in a roleplay exercise with our Training Assistant.
Why Join Us?
• Competitive salary and benefits based on experience and performance.
• Career growth opportunities within the company.
• Supportive and collaborative team environment.
• Comprehensive training program to help you succeed in your role.
If you are ready to take the next step in your call center career, apply today and become part of our growing logistics team!
- Salary:
- ₱23,000.00 Monthly
