Application Support Engineer- Now Hiring
Manila, National Capital Region
Posted today
- Company:
- Neksjob Corporation
- Company Description:
- Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.
- Contract Type:
- Full Time
- Experience Required:
- 2 years
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 100
Job Description
We are seeking an experienced Application Support Engineer to provide dynamic support and resolve issues within multiple components of critical business systems. You will act as a software detective, troubleshooting and ensuring the smooth operation of applications, with a strong focus on maintaining system stability and ensuring customer satisfaction.
Roles & Responsibilities
- Troubleshooting & Issue Resolution
- Proactively troubleshoot and resolve software issues across critical business applications.
- Identify root causes, implement effective solutions, and prevent future system disruptions.
- Collaborative Support
- Collaborate with cross-functional teams to identify and solve technical challenges.
- Work closely with end-users, providing technical support and guidance.
- Documentation & Process Improvement
- Document support processes, procedures, and troubleshooting guidelines to aid in quick issue resolution.
- Continuously refine and improve support processes