Logistics Systems Planner (Transport Management)

Planner, Transportation Management Services
Pasig City, Pasig, Philippines (Hybrid)


JOB DESCRIPTION
The Planner is responsible for day-to-day operational and data integrity, logistics support functions, as well as more strategic initiatives such as the development and implementation of new procedures, programs, and business opportunities to forge stronger business relationships between the company and our customers and suppliers

RESPONSIBILITIES
Management/Leadership

Employee satisfaction; interact professionally with teammates & other departments
Lead EDI initiatives to increase productivity, accuracy, completeness and timeliness of data
Work with Operations to document Logistics Procedures and prepare business requirements documents, test plans, training materials, start-up manuals and assist with training.
Operations

Process improvement; suggest & implement improvements with data, documentation
Ownership of TMS operational, process, rate and systems issues, identify trends and root causes and, in concert with operations, put in place corrective action plans
System testing and certification; validate that system enhancements meet requirements; facilitate/perform user acceptance testing; write test plans for new implementations and enhancements.
Customer Service

Customer satisfaction: insuring data properly updated and maintained in TMS
Assist with Data Integrity with the company trading partners (i.e. customers, carriers, etc.) -Accountability and implementation efforts for new procedures implemented for new accounts.

QUALIFICATIONS
Must have completed a Bachelor's degree in Computer Science, Information Technology or related field
Excellent written and oral English communication skills 
Proven effective listening skills 
Demonstrated ability to work in a global team and matrixed environment 
Strong Microsoft office tools experience 
Ability to thrive in a fast-paced environment and have a positive attitude 
Ability to manage and prioritize multiple tasks 
Background experience working in a supply chain and logistics environment and/or shared services/captive business set-up is preferred