E-Commerce Customer Service Agent - Y33
Quezon, National Capital Region
Posted yesterday
- Company:
- Neksjob Corporation
- Company Description:
- Neksjob Philippines is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.
- Contract Type:
- Full Time
- Experience Required:
- 1 year
- Education Level:
- Junior High School
- Number of vacancies:
- 50
Job Description
- Be the go-to expert for customers needing assistance with orders, returns, and product recommendations.
- Assist with billing inquiries, payment processing, and delivery concerns.
- Ensure seamless customer experiences through professional and friendly support.
- Provide insights on promotions, discounts, and new product launches.
- Document customer concerns and escalate issues as needed.
What We’re Looking For:
- At least High School Graduate (Old Curriculum) or Senior High School Graduate (New Curriculum).
- At least 6 months of customer service experience (retail or e-commerce preferred).
- Strong communication and problem-solving skills.
- A passion for helping customers and improving their shopping experience.
- Ability to handle inquiries efficiently and maintain a customer-first mindset.
- Salary:
- ₱24,000.00 Monthly
