Sales - Operations Supervisor
Taguig, National Capital Region
Posted 2 days ago
- Company:
- LCG Group of Companies
- Company Description:
- LCG Group of Companies Founded in 1954 by Lu Cham Giam in Kibawe, Bukidnon, the LCG Group of Companies began as a small general merchandise store. Over the decades, it has grown into one of the country’s leading holding companies specializing in supply chain services. Today, LCG operates across five core business sectors: ✔ Auto Parts Retail ✔ Vehicle Sales, Service & Importation ✔ Consumer Goods Distribution ✔ Consumer Durables ✔ Convenience Stores LCG remains committed to enhancing its core businesses through strategic initiatives, leveraging new technologies, and offering a carefully curated product selection. Despite its continuous growth, the company stays true to the business philosophy it pioneered over 35 years ago—providing customers with a wide range of high-quality products through ethical and principled business practices.
- Contract Type:
- Full Time
- Experience Required:
- 2 years
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 1
Job Description
• Develops and implements training programs and initiatives to enhance the skills and competence of the sales team; includes training needs assessment and maintenance of training logs
• Designs and delivers training sessions to equip the sales team with product knowledge, communication skills, and industry-specific competencies.
• Keeps the sales team updated on the latest industry trends and product information.
• Identifies and provides the necessary tools and resources to enable the sales team to achieve their sales targets.
• Ensures that the team has access to up-to-date product information and marketing materials.
• Collaborates with the sales team to ensure the highest level of customer service to trade partners.
• Addresses customer inquiries and concerns, providing timely and effective solutions.
• Ensures that the sales team strictly adheres to industry standards and regulations, including ethical and legal requirements.
• Monitors and audits sales team activities to maintain compliance.
• Establishes key performance indicators (KPIs) to measure the effectiveness of the sales team and their adherence to standards.
• Provides regular feedback and performance evaluations to sales team members.
• Collects and analyzes customer feedback to identify areas for improvement in customer servicing.
• Collaborates with the sales team to implement changes and enhancements.
• Generates regular reports on the sales team's performance, compliance, and customer service metrics.
• Presents findings to senior management and make recommendations for improvements.
