Customer Solutions Representative

Taguig, National Capital Region
Posted 2 days ago
Logo LCG Group of Companies
Company:
LCG Group of Companies
Company Description:
LCG Group of Companies Founded in 1954 by Lu Cham Giam in Kibawe, Bukidnon, the LCG Group of Companies began as a small general merchandise store. Over the decades, it has grown into one of the country’s leading holding companies specializing in supply chain services. Today, LCG operates across five core business sectors: ✔ Auto Parts Retail ✔ Vehicle Sales, Service & Importation ✔ Consumer Goods Distribution ✔ Consumer Durables ✔ Convenience Stores LCG remains committed to enhancing its core businesses through strategic initiatives, leveraging new technologies, and offering a carefully curated product selection. Despite its continuous growth, the company stays true to the business philosophy it pioneered over 35 years ago—providing customers with a wide range of high-quality products through ethical and principled business practices.
Contract Type:
Full Time
Experience Required:
1 year
Education Level:
Bachelor’s Degree
Number of vacancies:
1

Job Description

• Provide ‘world-class’ service excellence to clients by offering consistent customer solutions experience
• Attend to both inbound & outbound telephone calls in accordance with the standard operating procedures
• Processing of after sales transactions and documentations which include inquiries and requests for heavy equipment maintenance, repairs, troubleshooting, and parts requisitions
• Identify sales opportunities to further enhance client relationships