Exciting CSR Voice Job Dayshift
Quezon City, National Capital Region
Posted today
- Company:
- Neksjob Corporation
- Company Description:
- Neksjob Philippines is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology
- Contract Type:
- Full Time
- Experience Required:
- 1 year
- Education Level:
- Senior High School
- Number of vacancies:
- 100
Job Description
- Join our team as a Customer Service Representative (CSR – Voice) and assist customers with their inquiries, concerns, and service requests. Work on a dayshift schedule at our Bridgetowne site while providing top-notch customer support.
Responsibilities:
- Handle inbound customer calls and emails professionally.
- Address customer inquiries, concerns, and service requests.
- Ensure accurate and timely resolution of customer issues.
- Utilize client-specific tools and software to manage interactions.
- Maintain a customer-first approach with professionalism and empathy.
Why Join Us?
- Paid training to set you up for success.
- Monthly performance incentives for top performers.
- Competitive salary (up to 27K) plus allowances.
- Career growth opportunities within the company.
Qualifications:
- At least a High School (old curriculum) or Senior High School (new curriculum) graduate.
- Minimum 6 months of experience in collections.
- Strong communication and customer service skills.
- Willing to work on-site at Bridgetowne.
- Salary:
- ₱27,000.00 Monthly