Non-voice Account I Chat Support I Paid Training
Las Piñas, National Capital Region
Posted 2 days ago
- Company:
- Sapient Global Services
- Company Description:
- Sapient provides flexible staffing solutions and workforce management expertise to our organizations for every size, and we are seeking talented specialists to join our internal team. Sapient is the key to all your business outsourcing needs. Our main goal is to help companies focus on their core competencies by managing the critical routine aspects of their daily operations. We are a Philippine-based outsourcing firm that provides a range of outsourcing services from consulting services, IT-enabled services, and call center services primarily catering small and medium based enterprises. As an outsourcing firm, the primary goal of Sapient is to assist organizational companies and individuals to focus on their core competencies by managing critical routine aspects of their business operations.
- Contract Type:
- Full Time
- Experience Required:
- No Experience
- Education Level:
- Senior High School
- Number of vacancies:
- 200
Job Description
Your Day-to-Day:
• Manage non-voice account tasks including data entry, email correspondence, and chat support.
• Provide accurate information and resolve inquiries through written communication.
• Process service requests, updates, and follow-ups efficiently.
• Ensure high-quality and timely responses to customer queries and issues.
• Maintain detailed records of interactions and transactions.
• Meet performance targets for productivity, quality, and customer satisfaction.
Qualifications:
• College graduate of any course
• No prior non-voice experience necessary—we provide comprehensive training!
• Strong written communication and organizational skills.
• Attention to detail and effective problem-solving abilities.
• Familiarity with non-voice support tools and systems is a plus but not required.
• Typing speed of at least 40 WPM (Words Per Minute).
• Ability to work independently and as part of a team in a dynamic environment.
Why You Should Apply:
• Competitive Salary (up to 25K)
• Monthly Commissions
• Fast-Track Career Growth for top performers
• HMO with 2 FREE Dependents from Day 1
• Free Coffee and Biscuits at the office (because we believe work should be enjoyable!)
• Pioneer Accounts (including Voice and Easy Accounts)
• Incentives, Signing Bonuses, and More Premium Perks
• Flexible Shifts (Day, Mid, and Night)
• Life Insurance & Retirement Plan for qualified team members
Work-life balance is real here. Join a team that values growth, efficiency, and making a difference. Whether you’re new to non-voice support or looking to advance your career, we have a place for you!
Ready to take the next step? Let’s chat about how you can grow with us—apply today!
- Salary:
- ₱28,000.00 Monthly