Call Center agent (With Experience) - Mandaluyong - 20k

Manadaluyong, National Capital Region

Posted 2 days ago

Company:: Neksjob Philippines
Company Description:: Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology
Contract Type:: Full Time
Experience Required:: 1 year
Education Level:: Senior High School
Number of vacancies:: 100

Job Description

Your day-to-day in a nutshell:
- Managing incoming customer calls and emails
- Addressing customer questions, concerns, and service requests
- Ensuring efficient and accurate resolution of customer issues
- Leveraging client-specific tools and software to track and manage customer interactions
- Delivering exceptional service with professionalism, empathy, and expertise

Why pick us?
- Competitive Salary
- Exciting Performance Bonuses & Account Specific Allowances
- Career Advancement Opportunities
- Promote Within the Company
- Comprehensive Healthcare Benefits

What are we looking for?
- At Least High School Graduate (Old Curriculum)
New Curriculum: K12 Graduate
- With 1 year Call Center Experience (Voice International Account)
- Must be Willing to Work on Site